Dear Customer,
We wish to let you know that there has been a change in the management of our company since April 01, 2008, and the new management, as we and many of the customers find, have been doing very well in the past 45 month.The new management is a result of our Joint Venture with an American Web Hosting Company, who have specialized in web hosting since 1998, and are experts in managing the business.With this, the clients should expect least amount of problems and a lot better service and support than there was before.
Also, Mr. Ravi Iyer, who has been managing the company all these days in all aspects, has moved ahead to look after the other businesses of the company, and will regretfully be attending to indyahozting and its clients no longer.
All support queries may be placed on our website thru the ticketing system, or by email to support@indyahozting.com, and billing and sales queries may be placed at billig@indyahozting.com and sales@indyahozting.com respectively.We will continue to use our various messenger ids for a while, and in some time, we hope to include an online chat system so that people can just visit our website to click and chat with our executives.Phone support is temporarily withdrawn, but we assure you all all emails will be responded promptly.We are looking forward to a wonderful partnership with you.
Best Regards
Alfred P.
Customer Relations Department
Indyahozting.com
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4 comments:
New management has brought lot of changes in the system its much better and Live Chat support is always there to help when ever you have any issues.
With VPS hosting plan and dedicated Server plan you can also sell reseller hosting plan, your customer will have a WHM access, free website templates. Our Professional staff will be glad to assist you. Please do visit our site at least once to see the difference.
I am not sure who is author of this blog, my self Mark, please feel free to email me at mark@indyahozting.com or contact our support staff on live chat support 24 x 7 x 365 to know whats NEW @ IndyaHoztinG.com
At the end I would like to thank the author for free add about our website although its a not the truth in any case, we are Online now and all the time fee free to visit us..
IndyaHoztinG.com Help Is Just a Click Away Now !!
With Best Wishes
Regards,
Mark
Reliable support @
IndyaHoztinG.com
We are happy to answer all your questions, but due to think this is right place to discuss all the issues ??
Anyway, we do not want to pass any comments regarding the past, however we are managing the project to the best of our level. After we have taken over the management we have made 100 of satisfied customer and we will continue with this service until Our customer feels that they are dealing with the best and professional people out there. Who are always online to help them out in any case how major or minor let the issue be, someone is taking care of it, is'nt it ?
Its really hard for us to maintain the service level, as the customer still think they will never get help in future, in this case also we are struggling to get all our customer back and provide them a good service level upto their satisfaction.
Its not we who can guarantee you this, but its you (Our Customer) who can guarantee this. All we can guarantee you is "Satisfaction guaranteed !!"
Still think ... ???
Regards,
Mark
Customer Care
IndyaHoztinG.com
Now Offers :- http://indyahozting.com/hosting.php?pt=ds
VPS Server :- http://indyahozting.com/hosting.php?spt=81
Pay Bills online :- www.indyahozting.com/custompay.php
If you do think this is right place to discuss, we would be more happy to answer all your questions.
Please do keep it posted.
A short introduction of myself, My Name is Mark. You can email me at mark @IndyaHoztinG.com to know whats new at IndyzHoztinG.com
With Best Wishes,
Regards,
Mark
Customer Care
@ IndyaHoztinG.com
Thanks for being a part of IndyaHoztinG.com
I've spent a lot of my life in customer service oriented fields. I always approached such opportunities as offering customer satisfaction services. Customers are the lifeblood of every organization. Customer satisfaction will be the mainstay of our company.
I've written about customers a few times. And I've often wished I could teach them all the first rule of problem satisfaction. -- "Present a problem. Present a solution."
As we all know, support tickets can be sensitive issues for customers and technicians alike. Providers are judged by their promptness and effectiveness in resolving support cases. A host can have the best network and outstanding hardware, but if they're not backed by a competent support system, their business will suffer.
The economy can be a challenge. But I'd rather focus on customer satisfaction. And how we, as customers, can increase or decrease our satisfaction rates. It's not enough to have good support personnel on the other end. We (as customers) need to accept responsibility for our role in a successful support exchange. I'd just as soon pass this discussion off to our first featured thread which examines how we can get the most out of our provider's support department.
The entire team at IndyaHoztinG.com N'joy's there work when they see simle on customer face.
We hope we continue to keep our customer a "Satisfied Customer"
whats new @ IndyzHoztinG.com ....tomorrow ;-)
With Best wishes & stay connected.
~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
Regards,
Mark
Customer Care
IndyaHoztinG.com
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